🚚 Shipping & Delivery (Tracked & Reliable)

We recognize that international shipping is an important consideration. To ensure a seamless experience, all orders are dispatched through trusted carriers with secure handling and comprehensive tracking for your peace of mind.

Please note that shipping charges are not included in the product price.

📦 Shipping Options

✈️ DHL Express

  • Delivery Time: 5–7 business days
  • Tracking: Available
  • Note: Import duties, customs fees, and local taxes (if applicable) are the responsibility of the customer

✈️ FedEx (DDP – Delivered Duty Paid) — USA Only

  • Delivery Time: 10–12 business days
  • Tracking: Available
  • Customs & Duties: Included, no additional charges upon delivery

✈️ UPS (Standard Shipping)

  • Delivery Time:
    • USA:      10–12 business days
    • Europe: 12–15 business days
  • Tracking: Available

 Customs, Duties & Taxes (UPS)

  • USA: Import duties, customs fees, and local taxes (if applicable) are not included in the item price or shipping cost and must be paid by the customer.
  • Europe: All applicable import duties, customs charges, and local taxes are included in your purchase, no extra fees on delivery.

Processing Time

Orders are dispatched within 2–4 business days. Expedited orders process in up to 2 business days.

Tracking and Updates

Once your order ships, you’ll receive a tracking number via email.

Important Notes

  • Business days: Monday to Friday, excluding Pakistan holidays
  • Please provide complete and accurate address information
  • We cannot ship to PO Boxes
  • Customs and import taxes are the buyer’s responsibility
  • Additional charges for remote areas will be confirmed before shipment

Estimated Delivery Times

Shipping times are estimates and may vary.

Shipping Fees

Shipping fees are non-refundable. Refused shipments incur return shipping costs.

Delivery Policy

Contact us within 15 days if your package is lost to be eligible for a store credit or reship. Cases are reviewed individually.

Delivery Claims

Claims may take up to 30 days. We do not issue refunds for shipments marked as delivered by the carrier.

Out of Stock Items

If an item is out of stock, the rest of the order will ship, and a refund will be issued for the unavailable item(s).