Privacy Policy

Janson Custom Blades (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

  1. Scope of This Policy

This Privacy Policy applies to all users of our website and services. By accessing or using our website, you agree to the terms described in this Policy.

  1. Information We Collect

We may collect the following types of personal information:

  1. Contact Information
    Name, email address, and phone number
  2. Shipping Information
    Billing and shipping address, postal code, and country
  3. Payment Information
    Payment details such as credit/debit card information or PayPal account details.
    (Note: Payment data is processed securely by third-party payment providers and is not stored on our servers.)
  4. Communication Data
    Your preferences regarding marketing messages, inquiries, and customer support communications
  5. Technical Information (Optional)
    IP address, browser type, device information, and website usage data (for analytics and improvement purposes)
  6. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Communicate with you regarding purchases, updates, or inquiries
  • Provide customer support
  • Send promotional emails (only if you opt in)
  • Improve our website, products, and services
  • Prevent fraud and ensure secure transactions
  1. Sharing of Information

We do not sell your personal information. We may share your data only with trusted third parties, including:

  • Payment processors (e.g., PayPal, card processors)
  • Shipping and logistics providers
  • Legal or regulatory authorities if required by law
  • Website hosting and analytics service providers

All third parties are required to handle your information securely and only for the intended purpose.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and enhance website performance. You can disable cookies through your browser settings, but some features may not function properly.

  1. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or accounting requirements
  • Resolve disputes and enforce agreements
  1. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or updates to your data
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

  1. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of online transmission or storage is 100% secure.